Carefully packed and sent your way

Shipping & Delivery

We know the waiting is the hardest part. That’s why we aim to pack and dispatch your Quirky Turkey order quickly, carefully and with as little parcel drama as possible.

✓ One working day dispatch ✓ Flat-rate UK delivery ✓ Free delivery over £25

UK delivery options

Choose the delivery service that works best for you. Your available options and the final delivery charge will always be shown before you complete checkout.

Standard

Royal Mail 48

£3.99 flat rate

Our standard UK delivery option for orders under the free delivery threshold.

  • Typically arrives within 2–3 days
  • Dispatched within one working day
  • Delivery updates provided where available
Delivery times begin after your order has been dispatched and are estimates rather than guaranteed arrival dates.
Faster

Royal Mail 24

£4.99 flat rate

A faster delivery choice for those gifts that need to make a slightly speedier entrance.

  • Typically arrives within 1–2 days
  • Dispatched within one working day
  • Delivery updates provided where available
Royal Mail 24 is not a guaranteed next-day service. Delays can occasionally occur after dispatch.

We aim to dispatch within one working day

Orders are normally packed and dispatched within one working day, Monday to Friday. Orders placed during weekends or bank holidays will be processed on the next working day.

Useful delivery information

From tracking links to address changes, here are a few useful things to know before your parcel begins its journey.

Tracking your order

When tracking is available, your dispatch confirmation email will include a link that you can use to follow your parcel’s progress. Tracking information may take a little while to update after dispatch.

Where we deliver

We currently deliver to addresses within the United Kingdom. The delivery services available for your address will be displayed during checkout.

Changing your address

Please contact us immediately if you notice an error in your delivery address. We will do our best to update it, but changes may not be possible once your order has entered the packing or dispatch process.

Unexpected delays

Delivery estimates may occasionally be affected by severe weather, public holidays, industrial action or delays within the postal network. We appreciate your patience when circumstances are outside our control.

Shipping & Delivery FAQs

Answers to the parcel-shaped questions we receive most often.

How much does UK delivery cost?
Royal Mail 48 delivery costs £3.99 and Royal Mail 24 delivery costs £4.99. Both are flat-rate delivery charges. Standard delivery is free when you spend over £25 on qualifying products.
How quickly will my order be dispatched?
We aim to dispatch orders within one working day, Monday to Friday. Orders placed during weekends or bank holidays will be processed on the next working day.
How long will my order take to arrive?
Royal Mail 48 typically arrives within 2–3 days after dispatch. Royal Mail 24 typically arrives within 1–2 days after dispatch. Delivery times are estimates and are not guaranteed.
Can I track my parcel?
When tracking is available, you will receive a tracking link in your dispatch confirmation email. Please allow a little time for the first tracking update to appear after your parcel has been handed over.
What should I do if my parcel has not arrived?
Please check your tracking information first. Your parcel may have been left in a safe place, delivered to a neighbour or taken to a collection point. If you still cannot locate it, contact us with your order number and we will help investigate.
Can I change my delivery address?
Contact us as soon as possible if your address is incorrect. We will try to update it, but we cannot guarantee changes once your order has entered the packing or dispatch process.
Do you deliver outside the United Kingdom?
We currently deliver within the United Kingdom. International delivery options are not currently available through our online checkout.
What happens if I am not home?
The delivery provider may leave your parcel in a suitable safe place, with a neighbour or at a local collection point. Please check your tracking page or any card left by the delivery provider for further instructions.
What if my parcel arrives damaged?
Please contact us as soon as possible with your order number and clear photographs of the parcel, packaging and damaged item. Keep the packaging while we review the issue, as it may be needed during our investigation.

Still waiting for an answer to land?

Contact the Quirky Turkey team with your order number and we will be happy to help with your delivery question.